{"id":1013,"date":"2019-07-24T12:17:45","date_gmt":"2019-07-24T12:17:45","guid":{"rendered":"https:\/\/casarialto.niita.studio\/?page_id=1013"},"modified":"2019-11-05T09:54:47","modified_gmt":"2019-11-05T09:54:47","slug":"my-account","status":"publish","type":"page","link":"https:\/\/casarialto.niita.studio\/en\/frequently-asked-questions\/my-account\/","title":{"rendered":"My Account"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><div data-parent=\"true\" class=\"vc_row row-container\" id=\"row-unique-0\"><div class=\"row limit-width row-parent\"><div class=\"wpb_row row-inner\"><div class=\"wpb_column pos-top pos-center align_left column_parent col-lg-3 single-internal-gutter\"><div class=\"uncol style-light\"  ><div class=\"uncoltable\"><div class=\"uncell no-block-padding\" ><div class=\"uncont\" ><div  class=\"wpb_widgetised_column wpb_content_element\">\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t\n\t\t\t<aside id=\"nav_menu-3\" class=\"widget widget_nav_menu widget-container collapse-init sidebar-widgets\"><h3 class=\"widget-title widget-title--hide-desktop\">Navigation Menu<\/h3><div class=\"widget-collapse-content\"><div class=\"menu-faq-menu-container\"><ul id=\"menu-faq-menu\" class=\"menu\"><li id=\"menu-item-1031\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1031\"><a href=\"https:\/\/casarialto.niita.studio\/en\/frequently-asked-questions\/\">Frequently Asked Questions<\/a><\/li>\n<li id=\"menu-item-6729\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-6729\"><a href=\"https:\/\/casarialto.niita.studio\/en\/frequently-asked-questions\/general-conditions-of-sale\/\">General Conditions of Sale<\/a><\/li>\n<li id=\"menu-item-6730\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-6730\"><a href=\"https:\/\/casarialto.niita.studio\/en\/frequently-asked-questions\/product-information\/\">Product Information<\/a><\/li>\n<li id=\"menu-item-6731\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-6731\"><a href=\"https:\/\/casarialto.niita.studio\/en\/frequently-asked-questions\/customer-care\/\">Customer Care<\/a><\/li>\n<li id=\"menu-item-1033\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1033\"><a href=\"https:\/\/casarialto.niita.studio\/en\/frequently-asked-questions\/my-account\/\">My Account<\/a><\/li>\n<li id=\"menu-item-1036\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1036\"><a href=\"https:\/\/casarialto.niita.studio\/en\/frequently-asked-questions\/return-and-refund\/\">Return and Refund<\/a><\/li>\n<li id=\"menu-item-1037\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-1037\"><a href=\"https:\/\/casarialto.niita.studio\/en\/frequently-asked-questions\/delivery-and-shipping\/\">Delivery and Shipping<\/a><\/li>\n<\/ul><\/div><\/aside>\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/div><div class=\"wpb_column pos-top pos-center align_left column_parent col-lg-9 single-internal-gutter\"><div class=\"uncol style-light\"  ><div class=\"uncoltable\"><div class=\"uncell no-block-padding\" ><div class=\"uncont\" ><div class=\"vc_custom_heading_wrap \"><div class=\"heading-text el-text\" ><h2 class=\"font-188303 h2 font-weight-100 text-color-prif-color\" ><span>My Account<\/span><\/h2><\/div><div class=\"clear\"><\/div><\/div><div class=\"uncode_text_column\" ><p><strong>How to change my account<\/strong><\/p>\n<p>Log in to your account <a href=\".\/my-account\/\">here<\/a> and click on &#8220;<a href=\".\/my-account\/edit-account\/\">Account Details<\/a>&#8221; On this page you can change your name, password, email connected to the account. When you enter your address it is possible that the system will indicate a correction, for example crossbar instead of via. If the address you entered is the right one, click on &#8220;Address you entered&#8221; and confirm. If you want to change your address, click on &#8220;<a href=\".\/my-account\/edit-address\/\">Addresses<\/a>&#8220;. By changing the address on the main page you will not automatically change the one of the orders already concluded but only the one for future orders.<\/p>\n<p><strong>Delete the Account<\/strong><\/p>\n<p>How can I delete my account?<\/p>\n<p>If you want to delete your Casarialto account, send us a request using one of the contact methods at the bottom of this page.<br \/>\nRemember to indicate the email used to register on Casarialto. This data is essential to identify you.<\/p>\n<p>We can delete your account if:<br \/>\n&#8211; there are no open payments<br \/>\n&#8211; there are no returns made to us<br \/>\n&#8211; there is no residual credit in the account<br \/>\n&#8211; none of your orders is still shipping.<\/p>\n<p>If your orders can still be returned, so if the 100 days available have not yet passed, your account can only be canceled at the end of this period.<\/p>\n<p><strong>Password recovery<\/strong><\/p>\n<p>If you forget your password, click on &#8220;<a href=\".\/my-account\/lost-password\/\">Lost your password<\/a>&#8221; when you log in to casarialto.niita.studio and receive an email to create a new one.<\/p>\n<p><strong>How to subscribe to the newsletter<\/strong><\/p>\n<p>To subscribe to the newsletter, go to the home page of the site and click on &#8220;Subscribe to the newsletter&#8221;.<br \/>\nYou can unsubscribe from the newsletter either by clicking on the link you find in the email or by accessing your account under the &#8220;Newsletter&#8221; item.<br \/>\nWith the Newsletter, we regularly inform you by email about new products, events and our style suggestions.<\/p>\n<\/div><div class=\"vc_custom_heading_wrap \"><div class=\"heading-text el-text\" ><h2 class=\"font-188303 h2 font-weight-100 text-color-prif-color\" ><span>Account information<\/span><\/h2><div><p>For any information relating to your account or to deletion operations, fill in the form below.<\/p>\n<\/div><\/div><div class=\"clear\"><\/div><\/div>\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f6823-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"6823\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/1013#wpcf7-f6823-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"6823\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.6\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f6823-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/fieldset>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required form-fluid\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Name\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email form-fluid\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Email\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-telephone\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required form-fluid\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Phone\" value=\"\" type=\"text\" name=\"your-telephone\" \/><\/span>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"4\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" placeholder=\"Your message\" name=\"your-message\"><\/textarea><\/span>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"accept-this-1\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"accept-this-1\" value=\"1\" aria-invalid=\"false\" \/><span class=\"wpcf7-list-item-label\"><font color=\"#791312\";font size=\"1em\";>(Required) I authorize Casarialto to contact me in accordance with the terms stated in the <a href=\"https:\/\/casarialto.niita.studio\/privacy-policy\/\"><font color=\"#791312\";>Privacy Policy<\/font><\/a><\/font><\/span><\/label><\/span><\/span><\/span>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"accept-newsletter\"><span class=\"wpcf7-form-control wpcf7-acceptance optional\"><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"accept-newsletter\" value=\"1\" aria-invalid=\"false\" \/><span class=\"wpcf7-list-item-label\"><font color=\"#791312\";font size=\"1em\";>Yes, I want to subscribe to the newsletter.<\/font><\/span><\/label><\/span><\/span><\/span>\n<\/p>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner btn btn-accent\" type=\"submit\" value=\"Submit\" \/>\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><script id=\"script-row-unique-0\" data-row=\"script-row-unique-0\" type=\"text\/javascript\" class=\"vc_controls\">UNCODE.initRow(document.getElementById(\"row-unique-0\"));<\/script><\/div><\/div><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"Navigation MenuFrequently Asked Questions General Conditions of Sale Product Information Customer Care My Account Return and Refund Delivery and Shipping 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